“I have been impressed by the responsiveness of the maintenance department and resident relations staff. The community is well kept and pleasantly quiet. I have felt very comfortable and safe during my stay.”

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FAQs | Testimonials | Resident Handbook | Resident Portal | Service Request

IF THIS IS AN EMERGENCY, PLEASE CALL THE NUMBERS BELOW:
St. Charles Apartments: 301.843.1032 or 301.645.6835
Washington, DC Apartments: 202.497.3755 or 240.876.9069
Baltimore (County and City) Apartments: 240.790.1620

Emergencies are considered the following:

  • Commode overflow
  • Fire
  • Flood
  • Mainline backup
  • No heat
  • Cannot secure entry door
  • Cannot exit apartment (door stuck)
  • No electric
  • To allow (or assist) police into apartment

    By submitting this non-emergency service request, this is notice that a maintenance technician/contractor will be entering your apartment to make the necessary repairs.


  • *Resident's First Name:
    *Resident's Last Name:
    *Property Name:
    *Address:
    *Unit #:
    *City:
    *State:
    *Zip:
    *Email:
    *Phone:
    *Description of Request:
    *Required
     

     

     
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